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I’d like to answer some of the frequently asked questions that we’ve received about Yamaha’s top-of-the-range baby grand digital piano; the CLP-795GP.
If you have a question that I don’t cover below then just email us at sales@epianos.co.uk and we’ll get right back to you. Also, make sure that you watch my video where I cover the questions in more detail below.
How does delivery work if I buy this piano?
Here at ePianos, we use our own experienced team for a ‘white glove’ delivery and installation.
The piano itself is actually transported flat packed. Our team will deliver at a convenient time for you, unbox and safely install the piano whilst removing all packaging.
This piano, being digital and having no need for strings or an iron frame, is much, much lighter and easier to transport or move from position to position within your home than a traditional grand piano.
It’s another reason why digital pianos are becoming so popular.
Chris answers x10 of the most commonly asked questions about the Yamaha CLP-795GP
Is it as big as a real grand piano?
This depends on what you mean by ‘real grand piano’.
A concert grand piano – the type you might see on stage at the Royal Albert Hall – is usually between 8-9ft long.
Mainly because they, being acoustic instruments, need a giant acoustic cabinet to be heard amongst an orchestra.
The Yamaha CLP-795GP dimensions are more akin to a small Baby Grand piano, primarily so that they can fit in a home more easily while retaining the style of a grand piano.
Is there an Augmented Reality app?
If you’re not quite sure that the piano will fit in your home (or match the style) then try the Clavinova Space app from Yamaha.
It uses Augmented Reality to show you just what this piano (and others) will look like in your home. See my video on how to use it below.
Chris explains what the Clavinova Space app does and how to use it to see how a new piano will look in your home
What is the lid actually (top) for?
This is a very common question indeed!
Essentially, it is there to deflect the sound from the piano towards the audience. This is why you see concert pianists (and their pianos) arranged sideways to an audience.
The angle of the open-top lid should direct the sound towards the listening audience. As a side note, when the piano is not being played, the top should be left closed to act as a dust cover for the interior.
You can play it with the top closed, but the sound is not so impressive.
That being said, it’s quite nice to alter the sound by having the top closed. It gives a far smoother, softer tone, which suits some pieces perfectly.
Does it feel like a ‘real’ piano to play?
Yes, it does indeed feel very, very similar to playing a traditional acoustic grand piano.
Note, you can alter the tuning by using the built-in controls if needed to, say, match the pitch of an accompanying instrument or singer. You can always easily return the piano to its standard tuning.
What type of maintenance is required?
This question gets asked a lot as traditional pianos regularly require tuning or regulation of some kind as the iron or wooden frames, and attached strings, are very sensitive to temperature fluctuations, often going out of tune faster unless the environment is relatively stable.
One of the main reasons that digital pianos have become so popular is that they require virtually no maintenance whatsoever. Rather like many household electric appliances, they are simply ‘plug-and-play’.
Also, like most things electrical, however, the accumulation of dust can cause some issues over the long term, so ideally make use of the closing top and key cover.
Can I wear headphones?
Yes, you can play using headphones on this piano. Plugging headphones in cuts the speakers so that you can practice without anyone else hearing you. Helpfully, there are two jack sockets that can be used simultaneously. Ideal for piano lessons or practising duets.
Can I use BlueTooth headphones with this piano?
Generally speaking, because of the slight delay between playing a note, the piano sending the signal, and the headphones playing it in your ear, we don’t recommend playing using BlueTooth headphones.
It’s dreadful for your timing. While this piano does have Bluetooth facilities, it will not work directly with BlueTooth headphones anyway. You would have to use a third-party transmitter from the headphone output socket.
Can I connect my android device to use the Yamaha Smart Pianist app?
Yes, you can. iOS and Android are supported. If you haven’t seen the Yamaha SmartPianist app yet, then check out our video all about it below. It’s a great way to use your mobile device in conjunction with the Yamaha Clavinova pianos.
Isaac shows us the brilliant the Yamaha SmartPianist app for Yamaha digital pianos and keyboards
Can I change the tone of the piano?
Yes, you can. You can use the standard three pedals that you’d find on a traditional grand piano for control, but you also use more than one sound on the piano as there is multiple samples built-in.
For example, you can switch instantly between playing a Yamaha CFX concert grand piano, to a Bosendorfer Imperial grand – two of the world’s finest grand pianos, at the touch of a button!
There are also many other types of pianos to choose from too.
The other method is to simply change the position of the top of the piano. There are 4 positions from fully open to closed, each gives a slightly different tone. You can simply change these parameters to suit your playing style and the piece of music that you’re performing.
I hope that was helpful for you. Remember, if you had a question that I didn’t answer here, just leave it below or email us at sales@epianos.co.uk, we’ll be glad to help you.
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Chris Hammond
Manager at ePianos
Chris handles all of our ePianos marketing, and is responsible for the creation and production of the majority of our product videos.
Chris is also one of our top blog writers, having extensive knowledge of keyboard instruments, years of experience in musical instrument retail, and a background in live performance and composition.
Thank you for your FAQ
You are probably the only internet site that explains if the intrument (CLP765GP) can be played with the lid closed.
Sorry that I don’t live in the UK, otherwise I would have bought from you.
For more detailed information regarding delivery and returns, including our 14-day returns policy,
please click here.
Please note: UK mainland DOES NOT include the Channel Islands, or the Scottish
Highlands. Surcharges may apply, so please contact us for more information before purchase.
Additionally, our in-house team, courier delivery, and postal services neither deliver nor collect on Bank
Holidays, so there will be a delay during these periods.
Special Order items
These items are sold on behalf of Yamaha, and are sent to us on a per-order basis, typically within 5-7 working days, unless an ETA is otherwise stated.
We'll contact you the moment your purchase arrives with us to organise delivery, based on your selected option.
Brand new products over 30kg
Example products: Yamaha DGX670, Yamaha P-525, Yamaha YDP-S55, Yamaha Clavinova.
These items must be sent with a heavy-goods courier (typically APC or FedEx). On occasion, depending on which is fastest, we will drop-ship directly from Yamaha to your address via Dachser.
Tracking will be provided by the haulier, with a typical arrival time of 1-2 working days.
*If you have included the optional £180 "Yamaha Premium Service" home delivery & setup option offered on selected products, we will contact you regarding arrangements after purchase.
**The Yamaha CSP Series, Yamaha CVP905 & CVP909, Yamaha CLP875, 885 & 895GP, and Yamaha NU1Xa are all sold on behalf of Yamaha and arrive with us on a per-order basis. As soon as your piano has arrived, we will contact you to organise the appropriate dispatch method. ETA for stock is shown on the product page for those items.
***If you have included the optional £99 home delivery & setup option offered on selected products, we will send your details direct to the installation team, who will contact you within 48 hours to make arrangements.
Used or display products over 30kg
Depending on which option is most appropriate, we will either contact you to discuss a bespoke ePianos delivery surcharge for goods we can’t package for a 3rd party courier, or otherwise dispatch goods via FedEx or APC.
If a courier is used, tracking will be provided by them directly, with a typical arrival time of 1-2 working days.
All products under 30kg
Example products: Yamaha PSR-SX920, Yamaha P-225, Yamaha NP-15.
These items will be sent via courier (typically APC or FedEx). On occasion, depending on which is fastest, we will drop-ship directly from Yamaha to your address via UPS or Parcelforce.
Tracking will be provided by the courier, with a typical arrival time of 1-2 working days.
Smaller items, such as books, discs, etc, will be dispatched via Royal Mail second class.
Downloadable Content
After purchase, you can download the file either from the order confirmation page or the "Downloads" tab in "My Account".
If you have selected the option to receive a pre-loaded USB stick, then this will be dispatched via Royal Mail.
Pre-orders
We will contact you regarding any pre-ordered items, and let you know when they arrive so as to arrange delivery with you at a convenient time.
We offer interest-free and interest-bearing finance options on selected products.
Finance options for new products
2–5 years interest-bearing finance at 19.9% APR (minimum 10% deposit).
A minimum loan amount of £500 after deposit is required.
Finance options for used products
Used items can also be purchased using either of the following options
(minimum loan amount of £250 after deposit):
10 months at 0% APR (minimum 50% deposit)
6 months at 0% APR (minimum 10% deposit)
Representative Example
Cash price: £700
Deposit: £70
Loan amount: £630
APR representative: 19.9%
Interest rate: 19.9% p.a. fixed
36 monthly repayments of: £22.87
Total loan term: 36 months
Total amount payable: £893.32
Available finance options are displayed at checkout. Alternatively,
please get in touch
and we’ll be happy to discuss the options, or email a finance application to you. Find out more by clicking here
Seasonal Hours
Our seasonal opening hours are as follows:
Christmas Eve: 10am to 1.30pm
Christmas Day: Closed
Boxing Day: Closed
New Year's Eve: 10am to 1.30pm
New Year's Day: Closed
Bank Holidays
We are closed on all bank holidays, therefore the processing of sales and deliveries will be delayed.
Tyros Tipsters Bonus Content for Tyros 5
Here's what we offer when you select the option to include our Bonus Content...
We update the firmware so that your Yamaha Tyros 5 is running on the latest version
We load in 600 registrations into the Tyros 5 which give you sound set-ups in your
registration bank buttons for different genres of music
We add 1825 songs into the Tyros 5 Music Finder
Contact Us
We are pleased to be able to offer interest-free finance on selected products through Novuna Personal Finance, for a limited period only.
This offer is available on purchases of:
Brand New Yamaha Genos 2
Brand New & Used Yamaha SX920 (if purchased with bonus content & guide)
Used Yamaha SX900 (if purchased with bonus content & guide)
Used Yamaha Genos 1 (if purchased with bonus content & guide)
Get in touch to request a remote 0% finance application with or without a part-exchange using the form below:
Here's what we offer when you select the option to include our Bonus Content...
Latest Firmware
27 Expansion packs which include 557 voices and 381 backing styles
234 extra styles from Tyros 5
600 registrations
2673 song setups
Video showing where all the key features are
...and when you select the option to include our GenosTipsters Guide
We include our GenosTipsters guide (digital version) worth £99,
featuring over 3 hours of video and 200 pages of written accompaniment.
Disclaimer – a proportion of this content is made available freely by Yamaha,
for those fully competent and confident with using the required software to install it via computer.
Information about this item
For orders of any stock displaying a 7-10 day lead time, we will contact you as soon as the item arrives with us to schedule a delivery with you.
Occasionally, there may be availability issues with our suppliers, in which case we'll get in touch with you to see if you're happy to wait, or if you'd like to cancel the order and receive a full refund.
Information about this item
This is a special order "agency" item, and comes to us directly from Yamaha on a per-order basis.
It typically takes 7-10 days for this item to arrive with us, whereupon we'll contact you to discuss the arrangement of delivery.
Information about this item
For any pre-orders, we will contact you as soon as the item arrives with us to schedule a delivery with you, and update you with an ETA.
Occasionally, there may be availability issues with our suppliers, in which case we'll get in touch with you to see if you're happy to wait, or if you'd like to cancel the order and receive a full refund.
Get up to £250 cashback from Yamaha*
Yamaha is offering customers cashback on selected purchases until January 15th 2026 - here's how it works:
Purchase a qualifying Yamaha instrument before 15.01.26.
Complete the claim form
following this link
and have your proof of purchase and serial number ready.
Once your claim has been validated, you will be sent within 35 working days your cashback reward via bank transfer.
*Cashback amount varies product to product, as indicated.
Available Content for Genos 1
Here's what we include when you select the option to add our Bonus Content...
Latest Firmware
23 extra expansion packs which include 877 voices and 577 backing styles
234 extra styles from Tyros 5
600 registrations
4096 song setups
Video showing where all the key features are
...and when you select the option to include our GenosTipsters Guide
We include our GenosTipsters guide (digital version) worth £99,
featuring over 3 hours of video and 200 pages of written accompaniment.
Disclaimer – a proportion of this content is made available freely by Yamaha,
for those fully competent and confident with using the required software to install it via computer.
Part Exchange
Genos Tipsters Bonus Content for SX900
Here's what we offer when you select the option to include our Bonus Content...
Latest Firmware
14 Expansion Packs inc many extra voices and styles
234 T5 styles
600 registrations
T5 Music Finder
15 Playlists with 2287 song set-ups
Video showing where all the key features are
...and when you select the option to include our GenosTipsters Guide
We include our GenosTipsters guide (digital version) worth £99,
featuring over 3 hours of video and 200 pages of written accompaniment.
Disclaimer – a proportion of this content is made available freely by Yamaha,
for those fully competent and confident with using the required software to install it via computer.
Available Bonus Content for SX920
Here's what we offer when you select the option to include our Bonus Content...
Latest Firmware
25 Expansion packs which include 780 voices and 540 backing styles
234 extra styles from Tyros 5
600 registrations
4256 song setups including 136 ‘Decades’ registrations
Video showing where all the key features are
...and when you select the option to include our GenosTipsters Guide
We include our GenosTipsters guide (digital version) worth £99,
featuring over 3 hours of video and 200 pages of written accompaniment.
Disclaimer – a proportion of this content is made available freely by Yamaha,
for those fully competent and confident with using the required software to install it via computer.
Bonus Content for Korg Pa5X
Here's what we include when you select the option to add our Bonus Content...
Korg Bonus Styles (Taken from the Bonusware downloads on Korg UK website) – 450 styles
Korg Pa2x Internal Styles converted to 5x – 419 styles, all complete with 4 x Keyboard Sets
Korg Pa3x Internal Styles converted to 5x – 486 styles, all complete with 4 x Keyboard Sets
Korg Pa4x Internal Styles converted to 5x – 584 styles, all complete with 4 x Keyboard Sets
Korg Pa800 Internal Styles converted to 5x – 409 styles, all complete with 4 x Keyboard Sets
Korg Musikant 4x Internal Styles converted to 5x – 577 styles, all complete with 4 x Keyboard Sets
ePianos Songbook for Pa5x – A collection of over 200 well-known songs with 4 Keyboard Sets per song, giving in
excess of 800 registrations
Latest Osimo Songbook from Korg
3 x User Sound Packs from Korg
6 x Korg Pa5x User Know How videos covering: "Power Up & Panel", "Selecting Styles", "Selecting Sounds", "My
Setting & Favourites", "Mixer Basics", "Songbook", and "Recording"
How to Locate and Load the Various Software Bundle Components (Video)
Available Bonus Content for Genos 2
Here's what we offer when you select the option to include our Bonus Content:
Latest Firmware
52 expansion packs which include 1,721 voices and 1,148 backing styles
234 extra styles from Tyros 5
816 registrations
4256 song setups including 160 ‘Decades’ registrations
Video showing where all the key features are
Some of the best parts of our Bonus Content option are the 1,721 new extra voices and 1,148 new extra styles
included
across 52 expansion packs. These packs are quite complex to upload and, whilst free to obtain, we pride ourselves on
getting them into your keyboard for you — something many dealers shy away from purely because of the time it takes
to get them uploaded.
...and when you select the option to include our GenosTipsters Guide:
We include our GenosTipsters guide (digital version) worth £99,
featuring over 3 hours of video and 200 pages of written accompaniment.
Disclaimer – a proportion of this content is made available freely by Yamaha,
for those fully competent and confident with using the required software to install it via computer.
Comments:
Thank you for your FAQ
You are probably the only internet site that explains if the intrument (CLP765GP) can be played with the lid closed.
Sorry that I don’t live in the UK, otherwise I would have bought from you.