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On Tuesday afternoon I hosted a Livestream video showing tips and tricks on the Yamaha Genos keyboard and spoke with the viewers as they left comments and asked questions. It proved to be a big success and very popular with our Genos owners community. Don’t worry if you missed it, because you can watch the entire 1 hour and 25-minute show by clicking the video below. Remember though, what you watch below is a playback of the live event, so I can’t interact with you! But you can leave comments and questions below the video which we respond to.
Watch David host "Casual Tuesday #1 - LIVE Tips and tricks on the Yamaha Genos"
We are just beginning to do Livestream videos here at ePianos, and we hope to schedule many more of them soon. If you would like to be notified of when the next live video is happening then make sure you are signed up to receive our weekly newsletter email here. (If you’ve just received an email from us, then you don’t need to sign up).
OUR NEXT SCHEDULED LIVESTREAM BROADCAST IS TUESDAY 13TH JULY AT 3PM BST. (GMT+1)
Chris hosted a test broadcast a couple of weeks ago on the Yamaha PSR SX-700/900 keyboards which you can watch below. He covered several topics that will be relevant for Genos owners, as the two keyboards use the same operating system.
Watch Chris's live test broadcast showing tips and tricks on the Yamaha PSR SX-700/900 keyboards.
If there are any particular functions or features that you would like us to cover in future live stream videos, then please email us on sales@epianos.co.uk or use our contact form by clicking here. We rely on you for giving us the material for our videos and we appreciate your support! The Livestream videos are proving to a great way to feel connected with our customers at a time where visits to the shop are somewhat restricted due to covid. (You are able to book appointments to visit us by the way!).
I would like to say a big thank you to everyone who tuned in to watch my Livestream video. It was fun to speak with so many of you watching from all around the world. And your questions have given us lots to work on for the next session. We will see you all again soon!
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David Cooper
Owner at ePianos
David has been involved with music retail for over 30 years and has watched his business grow from strength to strength, once running a hugely successful general music store to now operating one of the UK's leading specialists for digital pianos, keyboards, and used organs.
Thanks David,
Missed the first one live , caught up with it via newsletter email.
I really miss the “Yamaha / Tyros/Genos club you had in the old shop,
I learned a lot and enjoyed playing. This is a good way to replace that club
and enhance the community. I will be away for next Tuesday, so hoping I
can access it via the newsletter again.
Brilliant. Well done David and Chris.
Pete Rigby. Daventry. Proud Genos owner
Just returned from holiday so first chance I have had to watch your broadcast. Like Peter said above, I also very much enjoyed the events you hosted in your old shop so thank you for bringing this back in the new format. Really enjoyed it and some very useful tips, looking forward to watching the next one. Please keep them coming.
For more detailed information regarding delivery and returns, including our 14-day returns policy,
please click here.
Please note: UK mainland DOES NOT include the Channel Islands, or the Scottish
Highlands. Surcharges may apply, so please contact us for more information before purchase.
Additionally, our in-house team, courier delivery, and postal services neither deliver nor collect on Bank
Holidays, so there will be a delay during these periods.
Special Order items
These items are sold on behalf of Yamaha, and are sent to us on a per-order basis, typically within 5-7 working days, unless an ETA is otherwise stated.
We'll contact you the moment your purchase arrives with us to organise delivery, based on your selected option.
Brand new products over 30kg
Example products: Yamaha DGX670, Yamaha P-525, Yamaha YDP-S55, Yamaha Clavinova.
These items must be sent with a heavy-goods courier (typically APC or FedEx). On occasion, depending on which is fastest, we will drop-ship directly from Yamaha to your address via Dachser.
Tracking will be provided by the haulier, with a typical arrival time of 1-2 working days.
*If you have included the optional £180 "Yamaha Premium Service" home delivery & setup option offered on selected products, we will contact you regarding arrangements after purchase.
**The Yamaha CSP Series, Yamaha CVP905 & CVP909, Yamaha CLP875, 885 & 895GP, and Yamaha NU1Xa are all sold on behalf of Yamaha and arrive with us on a per-order basis. As soon as your piano has arrived, we will contact you to organise the appropriate dispatch method. ETA for stock is shown on the product page for those items.
***If you have included the optional £99 home delivery & setup option offered on selected products, we will send your details direct to the installation team, who will contact you within 48 hours to make arrangements.
Used or display products over 30kg
Depending on which option is most appropriate, we will either contact you to discuss a bespoke ePianos delivery surcharge for goods we can’t package for a 3rd party courier, or otherwise dispatch goods via FedEx or APC.
If a courier is used, tracking will be provided by them directly, with a typical arrival time of 1-2 working days.
All products under 30kg
Example products: Yamaha PSR-SX920, Yamaha P-225, Yamaha NP-15.
These items will be sent via courier (typically APC or FedEx). On occasion, depending on which is fastest, we will drop-ship directly from Yamaha to your address via UPS or Parcelforce.
Tracking will be provided by the courier, with a typical arrival time of 1-2 working days.
Smaller items, such as books, discs, etc, will be dispatched via Royal Mail second class.
Downloadable Content
After purchase, you can download the file either from the order confirmation page or the "Downloads" tab in "My Account".
If you have selected the option to receive a pre-loaded USB stick, then this will be dispatched via Royal Mail.
Pre-orders
We will contact you regarding any pre-ordered items, and let you know when they arrive so as to arrange delivery with you at a convenient time.
We offer interest-free and interest-bearing finance options on selected products.
Finance options for new products
2–5 years interest-bearing finance at 19.9% APR (minimum 10% deposit).
A minimum loan amount of £500 after deposit is required.
Finance options for used products
Used items can also be purchased using either of the following options
(minimum loan amount of £250 after deposit):
10 months at 0% APR (minimum 50% deposit)
6 months at 0% APR (minimum 10% deposit)
Representative Example
Cash price: £700
Deposit: £70
Loan amount: £630
APR representative: 19.9%
Interest rate: 19.9% p.a. fixed
36 monthly repayments of: £22.87
Total loan term: 36 months
Total amount payable: £893.32
Available finance options are displayed at checkout. Alternatively,
please get in touch
and we’ll be happy to discuss the options, or email a finance application to you. Find out more by clicking here
Seasonal Hours
Our seasonal opening hours are as follows:
Christmas Eve: 10am to 1.30pm
Christmas Day: Closed
Boxing Day: Closed
New Year's Eve: 10am to 1.30pm
New Year's Day: Closed
Bank Holidays
We are closed on all bank holidays, therefore the processing of sales and deliveries will be delayed.
Tyros Tipsters Bonus Content for Tyros 5
Here's what we offer when you select the option to include our Bonus Content...
We update the firmware so that your Yamaha Tyros 5 is running on the latest version
We load in 600 registrations into the Tyros 5 which give you sound set-ups in your
registration bank buttons for different genres of music
We add 1825 songs into the Tyros 5 Music Finder
Contact Us
We are pleased to be able to offer interest-free finance on selected products through Novuna Personal Finance, for a limited period only.
This offer is available on purchases of:
Brand New Yamaha Genos 2
Brand New & Used Yamaha SX920 (if purchased with bonus content & guide)
Used Yamaha SX900 (if purchased with bonus content & guide)
Used Yamaha Genos 1 (if purchased with bonus content & guide)
Get in touch to request a remote 0% finance application with or without a part-exchange using the form below:
Here's what we offer when you select the option to include our Bonus Content...
Latest Firmware
27 Expansion packs which include 557 voices and 381 backing styles
234 extra styles from Tyros 5
600 registrations
2673 song setups
Video showing where all the key features are
...and when you select the option to include our GenosTipsters Guide
We include our GenosTipsters guide (digital version) worth £99,
featuring over 3 hours of video and 200 pages of written accompaniment.
Disclaimer – a proportion of this content is made available freely by Yamaha,
for those fully competent and confident with using the required software to install it via computer.
Information about this item
For orders of any stock displaying a 7-10 day lead time, we will contact you as soon as the item arrives with us to schedule a delivery with you.
Occasionally, there may be availability issues with our suppliers, in which case we'll get in touch with you to see if you're happy to wait, or if you'd like to cancel the order and receive a full refund.
Information about this item
This is a special order "agency" item, and comes to us directly from Yamaha on a per-order basis.
It typically takes 7-10 days for this item to arrive with us, whereupon we'll contact you to discuss the arrangement of delivery.
Information about this item
For any pre-orders, we will contact you as soon as the item arrives with us to schedule a delivery with you, and update you with an ETA.
Occasionally, there may be availability issues with our suppliers, in which case we'll get in touch with you to see if you're happy to wait, or if you'd like to cancel the order and receive a full refund.
Get up to £250 cashback from Yamaha*
Yamaha is offering customers cashback on selected purchases until January 15th 2026 - here's how it works:
Purchase a qualifying Yamaha instrument before 15.01.26.
Complete the claim form
following this link
and have your proof of purchase and serial number ready.
Once your claim has been validated, you will be sent within 35 working days your cashback reward via bank transfer.
*Cashback amount varies product to product, as indicated.
Available Content for Genos 1
Here's what we include when you select the option to add our Bonus Content...
Latest Firmware
23 extra expansion packs which include 877 voices and 577 backing styles
234 extra styles from Tyros 5
600 registrations
4096 song setups
Video showing where all the key features are
...and when you select the option to include our GenosTipsters Guide
We include our GenosTipsters guide (digital version) worth £99,
featuring over 3 hours of video and 200 pages of written accompaniment.
Disclaimer – a proportion of this content is made available freely by Yamaha,
for those fully competent and confident with using the required software to install it via computer.
Part Exchange
Genos Tipsters Bonus Content for SX900
Here's what we offer when you select the option to include our Bonus Content...
Latest Firmware
14 Expansion Packs inc many extra voices and styles
234 T5 styles
600 registrations
T5 Music Finder
15 Playlists with 2287 song set-ups
Video showing where all the key features are
...and when you select the option to include our GenosTipsters Guide
We include our GenosTipsters guide (digital version) worth £99,
featuring over 3 hours of video and 200 pages of written accompaniment.
Disclaimer – a proportion of this content is made available freely by Yamaha,
for those fully competent and confident with using the required software to install it via computer.
Available Bonus Content for SX920
Here's what we offer when you select the option to include our Bonus Content...
Latest Firmware
25 Expansion packs which include 780 voices and 540 backing styles
234 extra styles from Tyros 5
600 registrations
4256 song setups including 136 ‘Decades’ registrations
Video showing where all the key features are
...and when you select the option to include our GenosTipsters Guide
We include our GenosTipsters guide (digital version) worth £99,
featuring over 3 hours of video and 200 pages of written accompaniment.
Disclaimer – a proportion of this content is made available freely by Yamaha,
for those fully competent and confident with using the required software to install it via computer.
Bonus Content for Korg Pa5X
Here's what we include when you select the option to add our Bonus Content...
Korg Bonus Styles (Taken from the Bonusware downloads on Korg UK website) – 450 styles
Korg Pa2x Internal Styles converted to 5x – 419 styles, all complete with 4 x Keyboard Sets
Korg Pa3x Internal Styles converted to 5x – 486 styles, all complete with 4 x Keyboard Sets
Korg Pa4x Internal Styles converted to 5x – 584 styles, all complete with 4 x Keyboard Sets
Korg Pa800 Internal Styles converted to 5x – 409 styles, all complete with 4 x Keyboard Sets
Korg Musikant 4x Internal Styles converted to 5x – 577 styles, all complete with 4 x Keyboard Sets
ePianos Songbook for Pa5x – A collection of over 200 well-known songs with 4 Keyboard Sets per song, giving in
excess of 800 registrations
Latest Osimo Songbook from Korg
3 x User Sound Packs from Korg
6 x Korg Pa5x User Know How videos covering: "Power Up & Panel", "Selecting Styles", "Selecting Sounds", "My
Setting & Favourites", "Mixer Basics", "Songbook", and "Recording"
How to Locate and Load the Various Software Bundle Components (Video)
Available Bonus Content for Genos 2
Here's what we offer when you select the option to include our Bonus Content:
Latest Firmware
52 expansion packs which include 1,721 voices and 1,148 backing styles
234 extra styles from Tyros 5
816 registrations
4256 song setups including 160 ‘Decades’ registrations
Video showing where all the key features are
Some of the best parts of our Bonus Content option are the 1,721 new extra voices and 1,148 new extra styles
included
across 52 expansion packs. These packs are quite complex to upload and, whilst free to obtain, we pride ourselves on
getting them into your keyboard for you — something many dealers shy away from purely because of the time it takes
to get them uploaded.
...and when you select the option to include our GenosTipsters Guide:
We include our GenosTipsters guide (digital version) worth £99,
featuring over 3 hours of video and 200 pages of written accompaniment.
Disclaimer – a proportion of this content is made available freely by Yamaha,
for those fully competent and confident with using the required software to install it via computer.
Comments:
I watched the replay on YouTube.. very very good. I learnt a lot. Thank you.
Pleased you enjoyed it Chris, Thanks for watching
Thanks David,
Missed the first one live , caught up with it via newsletter email.
I really miss the “Yamaha / Tyros/Genos club you had in the old shop,
I learned a lot and enjoyed playing. This is a good way to replace that club
and enhance the community. I will be away for next Tuesday, so hoping I
can access it via the newsletter again.
Brilliant. Well done David and Chris.
Pete Rigby. Daventry. Proud Genos owner
Thanks Peter, It’s our new digital Tyros and Genos Club
You can watch from the links whenever you want
David
Hi David
I didn’t watch the livestream but looked at the recording. Excellent looking forward to the next one on the 13th.
Thank you
Anthony
Thanks Anthony
We’ll try and keep them coming
Please you enjoyed it
David
Hi David
Just returned from holiday so first chance I have had to watch your broadcast. Like Peter said above, I also very much enjoyed the events you hosted in your old shop so thank you for bringing this back in the new format. Really enjoyed it and some very useful tips, looking forward to watching the next one. Please keep them coming.
Thank you
Rgds
Francis