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Over the past few years, people have become increasingly comfortable with shopping online. Consequently, fewer and fewer people are actually visiting our showroom!
This isn’t necessarily a bad thing, it just means that we’ve had to find new ways to bring our showroom out to the general public! We’ve used our videos on YouTube and Facebook which have proven very popular, and we’ve written a huge amount of blog articles on our website.
But we’re always looking to try new things too! So, we have recorded our first Twitter Spaces – which is a little bit like a podcast or radio show hosted on Twitter.
In this first episode, you can listen to Chris answering frequently asked questions about buying digital pianos. You can listen by clicking below.
Our 1st @twitter Space on Digital #piano FAQs https://t.co/1nHOua4Jhg
— ePianos.co.uk (@ePianosUK) January 24, 2022
If you’re a Twitter user, then you might already know about Twitter Spaces. If you’re not, then why not sign up and follow us? We intend to do more ‘Spaces’ like this and send invitations for people to join in live and ask questions.
We’re also planning on connecting various pianos and keyboards too so that we can demonstrate them at the same time! It should be a really fun way to stay in touch.
The audio-only nature of these might make for an interesting new way to experience the sounds of digital pianos and keyboards, and the ability for you at home to connect with us live and ask questions (or just listen) will be enjoyable.
If there is a certain subject that you would like us to cover in a future Twitter Spaces episode, then please let us know by leaving a comment below or by emailing us at sales@epianos.co.uk.
For you Twitter users out there, you can follow us at @ePianosUK – See you soon!
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These items are sold on behalf of Yamaha, and are sent to us on a per-order basis, typically within 5-7 working days, unless an ETA is otherwise stated.
We'll contact you the moment your purchase arrives with us to organise delivery, based on your selected option.
Example products: Yamaha DGX670, Yamaha P-525, Yamaha YDP-S55, Yamaha Clavinova.
These items must be sent with a heavy-goods courier (typically APC or FedEx). On occasion, depending on which is fastest, we will drop-ship directly from Yamaha to your address via Dachser.
Tracking will be provided by the haulier, with a typical arrival time of 1-2 working days.
*If you have included the optional £180 "Yamaha Premium Service" home delivery & setup option offered on selected products, we will contact you regarding arrangements after purchase.
**The Yamaha CSP Series, Yamaha CVP905 & CVP909, Yamaha CLP875, 885 & 895GP, and Yamaha NU1Xa are all sold on behalf of Yamaha and arrive with us on a per-order basis. As soon as your piano has arrived, we will contact you to organise the appropriate dispatch method. ETA for stock is shown on the product page for those items.
***If you have included the optional £99 home delivery & setup option offered on selected products, we will send your details direct to the installation team, who will contact you within 48 hours to make arrangements.
Depending on which option is most appropriate, we will either contact you to discuss a bespoke ePianos delivery surcharge for goods we can’t package for a 3rd party courier, or otherwise dispatch goods via FedEx or APC.
If a courier is used, tracking will be provided by them directly, with a typical arrival time of 1-2 working days.
Example products: Yamaha PSR-SX920, Yamaha P-225, Yamaha NP-15.
These items will be sent via courier (typically APC or FedEx). On occasion, depending on which is fastest, we will drop-ship directly from Yamaha to your address via UPS or Parcelforce.
Tracking will be provided by the courier, with a typical arrival time of 1-2 working days.
Smaller items, such as books, discs, etc, will be dispatched via Royal Mail second class.
After purchase, you can download the file either from the order confirmation page or the "Downloads" tab in "My Account".
If you have selected the option to receive a pre-loaded USB stick, then this will be dispatched via Royal Mail.
We will contact you regarding any pre-ordered items, and let you know when they arrive so as to arrange delivery with you at a convenient time.
Used items can also be purchased using either of the following options (minimum loan amount of £250 after deposit):
Total amount payable: £893.32
Available finance options are displayed at checkout. Alternatively, please get in touch and we’ll be happy to discuss the options, or email a finance application to you. Find out more by clicking here
Our seasonal opening hours are as follows:
We are closed on all bank holidays, therefore the processing of sales and deliveries will be delayed.
For orders of any stock displaying a 7-10 day lead time, we will contact you as soon as the item arrives with us to schedule a delivery with you.
Occasionally, there may be availability issues with our suppliers, in which case we'll get in touch with you to see if you're happy to wait, or if you'd like to cancel the order and receive a full refund.
This is a special order "agency" item, and comes to us directly from Yamaha on a per-order basis.
It typically takes 7-10 days for this item to arrive with us, whereupon we'll contact you to discuss the arrangement of delivery.
For any pre-orders, we will contact you as soon as the item arrives with us to schedule a delivery with you, and update you with an ETA.
Occasionally, there may be availability issues with our suppliers, in which case we'll get in touch with you to see if you're happy to wait, or if you'd like to cancel the order and receive a full refund.
*Cashback amount varies product to product, as indicated.
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