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Buying a digital piano or keyboard is much easier when you can talk it through with someone who really knows the instruments.
That’s why we’ve launched our new Expert Appointment Booking System.
You can now request a one-to-one buying advice appointment with Chris Hammond or David Cooper, either by WhatsApp video call from anywhere in the UK or face-to-face in our Banbury showroom.
Book your appointment here:
Book A One-To-One Expert Appointment
Whether you’re choosing your first digital piano, upgrading to a Yamaha Clavinova, comparing keyboards, looking at used alternatives, or simply trying to work out which model is right for you, we can help.
Too far away to visit us in Banbury? No problem.
With a WhatsApp video appointment, Chris or David can show you the instruments live on video. You can ask questions, see features in action, and get proper personal buying advice without needing to travel.
It’s ideal if you want the ePianos experience, but you’re not local to us.
Prefer to visit in person?
Our showroom is in Banbury, just off Junction 11 of the M40, with free parking right outside, customer toilets, and complimentary teas and coffees.
An in-store appointment is the best way to hear, feel and compare digital pianos and keyboards properly. Booking ahead also means we can prepare for your visit and focus on the models you’re most interested in.
Chris and David have spent decades helping customers choose the right digital piano or keyboard, and ePianos has won multiple awards for dedicated customer service.
This is your chance to get proper one-to-one buying advice, without guessing from a product page or trying to work everything out alone.
Ready to book?
Book Your One-To-One Piano & Keyboard Appointment
Your appointment is not confirmed until we have replied, but the form lets you choose your preferred appointment type, day and time.
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These items are sold on behalf of Yamaha, and are sent to us on a per-order basis, typically within 5-7 working days, unless an ETA is otherwise stated.
We'll contact you the moment your purchase arrives with us to organise delivery, based on your selected option.
Example products: Yamaha DGX670, Yamaha P-525, Yamaha YDP-S55, Yamaha Clavinova.
These items must be sent with a heavy-goods courier (typically APC or FedEx). On occasion, depending on which is fastest, we will drop-ship directly from Yamaha to your address via Dachser.
Tracking will be provided by the haulier, with a typical arrival time of 1-2 working days.
*If you have included the optional £180 "Yamaha Premium Service" home delivery & setup option offered on selected products, we will contact you regarding arrangements after purchase.
**The Yamaha CSP Series, Yamaha CVP905 & CVP909, Yamaha CLP875, 885 & 895GP, and Yamaha NU1Xa are all sold on behalf of Yamaha and arrive with us on a per-order basis. As soon as your piano has arrived, we will contact you to organise the appropriate dispatch method. ETA for stock is shown on the product page for those items.
***If you have included the optional £99 home delivery & setup option offered on selected products, we will send your details direct to the installation team, who will contact you within 48 hours to make arrangements.
Depending on which option is most appropriate, we will either contact you to discuss a bespoke ePianos delivery surcharge for goods we can’t package for a 3rd party courier, or otherwise dispatch goods via FedEx or APC.
If a courier is used, tracking will be provided by them directly, with a typical arrival time of 1-2 working days.
Example products: Yamaha PSR-SX920, Yamaha P-225, Yamaha NP-15.
These items will be sent via courier (typically APC or FedEx). On occasion, depending on which is fastest, we will drop-ship directly from Yamaha to your address via UPS or Parcelforce.
Tracking will be provided by the courier, with a typical arrival time of 1-2 working days.
Smaller items, such as books, discs, etc, will be dispatched via Royal Mail second class.
After purchase, you can download the file either from the order confirmation page or the "Downloads" tab in "My Account".
If you have selected the option to receive a pre-loaded USB stick, then this will be dispatched via Royal Mail.
We will contact you regarding any pre-ordered items, and let you know when they arrive so as to arrange delivery with you at a convenient time.
Used items can also be purchased using either of the following options (minimum loan amount of £250 after deposit):
Total amount payable: £893.32
Available finance options are displayed at checkout. Alternatively, please get in touch and we’ll be happy to discuss the options, or email a finance application to you. Find out more by clicking here
Our seasonal opening hours are as follows:
We are closed on all bank holidays, therefore the processing of sales and deliveries will be delayed.
For orders of any stock displaying a 7-10 day lead time, we will contact you as soon as the item arrives with us to schedule a delivery with you.
Occasionally, there may be availability issues with our suppliers, in which case we'll get in touch with you to see if you're happy to wait, or if you'd like to cancel the order and receive a full refund.
This is a special order "agency" item, and comes to us directly from Yamaha on a per-order basis.
It typically takes 7-10 days for this item to arrive with us, whereupon we'll contact you to discuss the arrangement of delivery.
For any pre-orders, we will contact you as soon as the item arrives with us to schedule a delivery with you, and update you with an ETA.
Occasionally, there may be availability issues with our suppliers, in which case we'll get in touch with you to see if you're happy to wait, or if you'd like to cancel the order and receive a full refund.
*Cashback amount varies product to product, as indicated.
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