Terms & Conditions
ePianos is committed to providing a secure and fair shopping experience. The following terms and conditions and policies do not affect your statutory rights. Please note that these relate specifically to online sales and that terms and conditions in store may be different. For details of these, please speak to a member of staff in-store.
This website is intended for personal use only and no part of the service may be displayed in public, broadcast, linked to or used for any business purpose without the express written consent of ePianos. Whilst every effort is made to ensure the accuracy of our services we accept no responsibility for any use made of the information provided and we shall not be liable for any loss suffered thereby.
By publically commenting on posts on our site, you agree to sign up to our weekly newsletter, from which you can unsubscribe at any time.
Certain links in the ePianos site may lead to web sites over which ePianos has no control and for which we cannot accept responsibility.
Orders
Please note that your order on our website will be accepted by us, and a contract will then be formed between us, only at the point of shipping the goods to you. We currently only ship to UK mainland addresses from our website. Delivery costs are applicable for all products where indicated. Where possible we will dispatch any items readily available from stock and forward the outstanding items when they become available. However, if this not possible we will inform you of any change.
Availability
Where possible we have tried to indicate the availability for all products. This is not a live status of current stock availability of warehouse stock or shop stock, and, in some circumstances, products indicated as in stock may not be available from stock at the time of receipt of the order by us. Nevertheless we will contact you to inform you of this. Where a product is currently out of stock in our warehouse, an estimated delivery time of 3 – 5 days is assumed, during which time we will endeavour to fulfil your order. Should this not be possible, we will contact you to advise you of an expected delivery date, or a full refund will be offered.
Disclaimer
To the fullest extent permitted at law, ePianos is providing this web site and its contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, ePianos does not represent or warrant that the information accessible via this web site is accurate, complete or current.
ePianos constantly maintains this website to keep it up-to-date and free from errors. However, from time to time, errors in product information and pricing may occur. If you place an order for an item with an erroneous price via our website, we will make contact with you before we accept the order and update/correct the erroneous details as required. You will then have the option of cancelling the order in its entirety, or confirming the order based on the corrected information we have given you. If for any reason we cannot make contact with you, the order will be treated as cancelled, and a refund will be issued.
Likewise, during a sale, or discounted price promotion where limited stock of the item is available at the advertised price, if the goods you have ordered outnumber the quantity available at the discounted price, we will notify you as soon as possible detailing the number of items available for you to purchase at the discounted price. You will have the option of cancelling your order completely; or placing a new order at the correct price for these goods; or purchasing the number of items available at the discounted price. Following this process, you will, of course, be refunded in full for any items ordered that have been cancelled.
Photos and other images on www.epianos.co.uk are for illustration purposes only and whilst ePianos aims to provide accurate imagery, images may not necessarily match the exact appearance of products and services.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither ePianos nor any of its subsidiaries, directors, employees or other representatives will be liable for damages or losses arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages or losses of any kind, including (without limitation) compensatory, direct, indirect or consequential damages or losses, loss of data, income or profit, goodwill, anticipated savings, wasted expenditure or additional third-party charges, loss of or damage to property and claims of third parties. For the avoidance of doubt, ePianos does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of ePianos, its subsidiaries, directors, employees or other representatives.
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
