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+ FREE UK Mainland Delivery + Home installation available + 5-Year guarantee PLUS! Yamaha Music Gift Pack: Play along with your favourite artists with more than 50 popular songs with professional backing tracks including Elton John, Lana Del Ray, Adele & more! 5 x Songbook Collection with USB
When will I get my order?
Depending on the item(s) you have ordered, you may be able to choose from a variety of delivery options:
Courier Weekday Free Delivery – If your order is placed before 2pm on a weekday, it will be shipped to arrive with you between 8am and 6pm the next working day unless you have requested a specific date during the checkout process.
Courier Weekday Before 12:00 – If your order is placed before 2pm on a weekday, it will be shipped to arrive with you the next working day before 12:00, unless you have requested a specific date during the checkout process. Prices are dependent on the weight and size of your order.
Buying a used item? We will contact you within 3 working days of your order to arrange a suitable day for delivery. We typically use our own delivery team for used items and will be able to give you a specific date and time.
Any orders placed between 2pm Friday and 2pm Monday will be sent to arrive on Tuesday (unless you specify otherwise).
Please note, if there are any stairs, vehicle restrictions or other issues which may affect the delivery of a large item to your address, then these must be made clear to us before the intended delivery date.
Where offered, home delivery and installation is subject to our terms & conditions – please contact us for more information. See our ‘Delivery Info’ page here for detailed information about delivery and details regarding non-UK mainland orders.
Where can I find accessories?
Design your own custom package by adding our discounted ‘Add-ons’ to your basket when making your purchase.
Unwanted Items If you decide you would like to return your order, simply inform us via phone or email within 14 days of your purchase.
You have the option to return the goods to us independently, otherwise you can contact us for a quote for collection of the goods using our courier services. Once you have informed us of your decision to return your item, you have 14 days to ensure the return of the item to us.
Upon safe and satisfactory receipt of the item back at our store, we will issue a full refund.
If an item arrives back to us showing signs of misuse or damage, or if parts are missing, we reserve the right to charge a re-stocking fee.
We reserve the right to charge a 15% restocking fee for the return of used items.
Faulty Items In the event of a faulty item, we will cover all costs (where necessary) for the return of your item back to our store, provided your instrument is within it’s guarantee period.
With larger instruments (such as, but not limited to, Yamaha CVP, CSP, YDP and CLP-series pianos) we will arrange for an engineer to visit you, provided your instrument is within it’s guarantee period.
We deal in an extensive range of used instruments including digital pianos from Yamaha, Technics, Roland and many others. We also offer excellent prices for instruments in part-exchange.
All of our used digital pianos are inspected for physical and functional defects and given a full electrical ‘MOT’ before we sell them, so you can buy with confidence that the condition of the piano you receive will be of a high standard.
We offer a 12 month guarantee and FREE UK Mainland home delivery and installation on all used digital pianos; we are able to offer such an extensive guarantee as we employ a Yamaha-accredited engineer, who is also extremely experienced in the repair and servicing of a number of brands of digital piano.
And don’t forget – you’ll still always have our technical expertise on hand to help you get the most from your instrument!
Everything you could want in your first piano, including two of the world’s finest grand pianos: the Yamaha CFX and Bösendorfer Imperial.
The sound of some of the finest concert grand pianos in the world
With two world-renowned concert grand pianos available at the touch of a button, the CLP Series lets you choose the perfect piano tone for the music you want to play. Offering far more than just sampled sounds, the CLP-600 Series reproduces the Yamaha CFX concert grand and the legendary Bӧsendorfer Imperial in meticulous detail.
The powerful tone of the acclaimed CFX
Yamaha’s flagship 9’ concert grand piano, the CFX, offers sparkling highs and a powerful resonant bass with a sound that projects to the furthest reaches of any concert hall. The CFX was played by the winner of the prestigious International Chopin Competition in 2010, and has since gained recognition as one of the greatest concert grands of modern times.
The legendary sound of a Bösendorfer Imperial
Originally founded in 1828, Bösendorfer holds a unique position amongst piano makers as the only manufacturer in the world still utilizing the Viennese tradition of hand-crafted design that produces the uniquely warm bass, singing treble and rich tonal colors known as the “Viennese Sound”. The development of Bösendorfer pianos has been influenced by such famed composers as Brahms and Johann Strauss, resulting in an instrument lauded as the only piano capable of withstanding the frenetic playing of Franz Liszt.
Remaining true to this legacy of meticulous design and implementation, each Bösendorfer instrument is painstakingly crafted over many hours at the hands of highly-experienced craftsmen. In 2008, Bösendorfer became part of the Yamaha Group and in 2014, the revered tone of the Bösendorfer Imperial was featured in the Clavinova CLP Series.