We attribute a significant part of our continued success to the realtionships we form with our customers. Whether it’s a live chat before purchase, some technical help, or an upgrade from an existing purchase, we’re all about the power of conversation.
But conversation is a two-way street, and we’re keen to hear what you, the player, feel about your instrument, whether you’ve purchased it from us or not.
What do you like about it? What do you not like about it? What would you improve or change about your instrument?
We want to know as much as possible, so we’re inviting you to leave a review on our website. Doing so is a very easy two-step process, and you don’t need to set up an account:
Click on the search bar below, and begin typing in the model you have – you should start seeing suggestions immediately.
Once you’ve found a match, just click on it to be taken to the product page.
Scroll down the page (just past the orange ‘add-to-cart’ button), and you’ll find the ‘Reviews’ tab on the left of the page (or over to the right on a mobile device).
Click the tab to see the review form, and simply add a review title, provide a star rating of 0-5 stars, and type out a review, clicking ‘Submit’ to send your review to us.
NOTE – we use a ‘Captcha’ to prevent spam from bots, so you’ll need to check the box and follow the simple steps to complete this to send your review.
…and that’s it! Your review should display within 24 hours of submission.
Thanks for taking the time to voice your opinion, and help others make an informed decision about their purchase.