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ePianos.co.uk 6 Canada Close, Banbury, Oxfordshire, OX16 2RD Company number: 04310872
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Terms and Returns Policy | Delivery Information
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If you would like to part exchange an instrument please fill out this form and we will aim to respond to your enquiry as soon as possible.
See our ‘Delivery Info’ page here for detailed information about delivery and details regarding non-UK mainland orders.
Delivery Options: Weekday anytime – FREE | Weekday morning (pre 12:00)
Orders placed before 2pm Monday to Thursday will be sent the same day for next working day delivery by default. Any orders placed between 2pm Friday and 2pm Monday will be sent to arrive on Tuesday (unless you specify otherwise). Our couriers do not operate around any bank holidays; orders will be dispatched as soon as possible during bank holidays.
Need it on a particular day? Orders can also be delivered on a day of your choice – simply specify a date during the checkout process.
If you are buying a used instrument we will contact you to arrange delivery via phone or email.
Depending on the item(s) you have ordered, you may be able to choose from a variety of delivery options:
Courier Weekday Free Delivery – If your order is placed before 2pm on a weekday, it will be shipped to arrive with you between 8am and 6pm the next working day unless you have requested a specific date during the checkout process.**
Courier Weekday Before 12:00 – If your order is placed before 2pm on a weekday, it will be shipped to arrive with you the next working day before 12:00, unless you have requested a specific date during the checkout process. Prices are dependent on the weight and size of your order.**
Buying a used item? We will contact you within 3 working days of your order to arrange a suitable day for delivery. We typically use our own delivery team for used items and will be able to give you a specific date and time.*